Effective Date: October 29th, 2024

MindWell Psychiatry LLC (“we,” “us,” “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information you provide to us, both through our website and in the course of delivering services at our practice.

Information We Collect

We may collect different types of information from or about you, including:

  • Personal Information: This includes your name, contact details (such as email address, phone number, and mailing address), date of birth, and any other information you voluntarily provide.
  • Health Information: In accordance with HIPAA regulations, we may collect and maintain health-related information you provide during your care, such as medical history, treatment details, and mental health evaluations.
  • Billing Information: To process payments, we may collect billing details, including insurance information, credit card numbers, or other financial details.
  • Website Usage Data: Our website may collect information about how you use our site, including IP address, browser type, pages visited, and other data collected through cookies or similar tracking technologies.

How We Use Your Information

We use your information in the following ways:

  • To Provide Services: Your information is essential for delivering appropriate mental health services, managing appointments, processing payments, and coordinating with insurance providers.
  • To Improve Our Services: We may use feedback, analytics, and other data to enhance our services, tailor website content, and improve the user experience.
  • To Communicate With You: We may use your contact information to send you important notices, appointment reminders, and information about your care.
  • To Comply With Legal Requirements: We may use your information as necessary to comply with applicable laws, regulations, and professional standards.

Disclosure of Your Information

We will not disclose your personal information to third parties, except in the following circumstances:

  • With Your Consent: We may share your information with other healthcare providers, family members, or other parties if you provide explicit consent.
  • For Treatment, Payment, and Healthcare Operations: Your information may be shared with insurance companies, billing providers, and other entities involved in processing payments or supporting healthcare services.
  • Legal Requirements and Safety: We may disclose your information if required by law or to protect your safety or the safety of others. This includes reporting imminent threats, complying with court orders, and cases of abuse or neglect, as required by law.

Data Security

We employ reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include physical, administrative, and technical safeguards that comply with HIPAA regulations and other relevant privacy standards. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

Your Rights

As a patient, you have certain rights under HIPAA and applicable state privacy laws, including:

  • Right to Access: You may request access to your health information or obtain a copy of your medical records.
  • Right to Amend: You may request corrections to your health information if you believe there are inaccuracies.
  • Right to Restrict Disclosures: You may request restrictions on how we use or disclose certain aspects of your health information, subject to certain limitations.
  • Right to Confidential Communications: You may request that we communicate with you through specific methods or send communications to alternative locations.
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our office or the U.S. Department of Health and Human Services.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to collect information about your browsing activity. Cookies help us understand your preferences and improve your experience. You may adjust your browser settings to decline cookies, but this may affect the functionality of our website.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Changes will be posted on this page with the “Effective Date” noted at the top. Your continued use of our services or website constitutes acceptance of any updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, your privacy rights, or our data practices, please contact us at: